The Social Comptroller Committees may receive complaints and reports from the beneficiaries of the Program for Teacher Professional Development (PRODEP), in accordance with the following:
• Regarding the application, execution and / or technical assistance of the Program, which may give rise to the establishment of administrative, civil and / or criminal responsibilities, and turn them over to the competent authorities for their attention.
For any Complaint or Complaint, you must carry out the following procedure:
Diagram 2 Processes for the Attention or Channeling of Complaints or Complaints from PRODEP's Social Comptroller's Office
(For the description of the previous diagram, please refer to the Social Comptroller's Operational Guide on page 31).
Therefore, and with the purpose of facilitating communication with the beneficiaries of the program, the TecNM has arranged the responsible personnel according to the following:
For TecNM:
Lic. Miguel Ángel Andrade Herrera, TecNM Social Comptroller Liaison: contraloriasocial_posgrado@tecnm.mx The offices of the National Technological Institute of Mexico are located at 1200 University Avenue, 5th floor sector 5-3, Colonia Xoco, Benito Juárez City Hall , CP 03330, Mexico City, Mexico or call (01 55) 36-00-25-11, ext. 65083.
Through the SEP:
To present complaints, reports, acknowledgments and suggestions regarding procedures corresponding to the Ministry of Public Education related to Higher Education, you can consult the following link corresponding to the Internal Control Body of the Ministry itself:
http: //www.oic.sep. gob.mx/portal3/quejas2.php
Through the Ministry of Public Function:
To file complaints and reports, for the possible breach of the obligations of public servants can be made through the portal of the Citizen Complaint System, https://sidec.funcionpublica.gob.mx/#!/, of the Secretariat of the Public function.
The cell phone application "Citizen Report of Corruption".
• By telephone: In the interior of the Republic at 800 11 28 700 and in Mexico City, 55 2000 2000.
• In person: In module 3 of the Ministry of Public Function located at Av. Insurgentes Sur 1735, PB, Guadalupe Inn, Álvaro Obregón, Postal Code 01020, Mexico City.
• Via correspondence: Send your letter to the General Directorate of Complaints and Investigations of the Ministry of Public Function at Av. Insurgentes Sur No. 1735, Piso 2 Ala Norte, Guadalupe Inn, Álvaro Obregón, CP 01020, Mexico City.
• Via email: contraloriasocial@funcionpublica.gob.mx
• Platform: Internal and External Alerting Citizens of Corruption. The whistleblower platform is designed to deal with serious cases of corruption and / or in which confidentiality is required: https://alertadores.funcionpublica.gob.mx
In case you require immediate attention:
If you wish to make a query or receive immediate advice regarding the activities of the Internal Control Body in the SEP or regarding the presentation of citizen petitions, you can:
• Go personally to the offices occupied by the Complaints Area of this Supervisory Body, located at: Av. Universidad 1074, Col. Xoco, CP 03330, Mayor's Office Benito Juárez, Mexico City, from 9:00 a.m. to 3:00 p.m. and from 4:00 p.m. to 6:00 p.m., Monday to Friday.
• In the same way, you can enter your document in the Common Parts Office, located at the aforementioned address from 9:00 a.m. to 3:00 p.m. or send it through the email: quejas@sep.gob.mx